Shipping & Returns
Mailing and Handling Charges
UPS SurePost® (Standard Domestic Mail) shipping, handling and insurance $14.00 for the first pair $1.00 for each additional pair. Allow 6-9 business days for delivery.
UPS Ground® (Domestic Mail only) shipping, handling and insurance $15.00 for the first pair and $1.00 for each additional pair. Allow 5-7 days for delivery.
USPS Priority Mail® (HI,AK,PR and all U.S. territories) shipping, handling and insurance is $15.00 for the first pair and $2 for each additional pair. Allow 3-5 days for delivery.
UPS 3-day service® (Domestic Mail Only) shipping, handling and insurance $22.00 for the first pair and $3.00 for each additional pair.
UPS 2-day service® (Domestic Mail Only) Please call customer service at 714-899-2020 for shipping quotes or visit our website for FedEx rates.
UPS Overnight® Service Please call customer service at 714-899-2020 for shipping quotes or visit our website for FedEx rates.
Foreign Shipment. All orders must be submitted in US funds. Rates may vary depending on destination. Actual freight will be billed on shipping. When possible we will advise prior to shipping. Customer will be responsible for all duties and taxes.
Sorry…We do not accept C.O.D.s
Returns and Exchanges
We now offer a $15 flat rate return shipping label at the bottom of our homepage.
RETURNS OR EXCHANGES
30 DAY RETURN POLICY ( 30 DAY PERIOD STARTS WHEN YOU RECIEVE YOUR SHOES)
Return or Exchange for a Different Style
Please ship the items back within 30 days from day you receive them and we will issue an exchange or provide a refund. You will only be responsible for one-way return shipping for exchanges! We will mail any domestic exchange back to you for free. We now offer a $15 flat rate return shipping label at the bottom of our homepage.
More Information:
– You can return items within 30 days of the day you received them, we will provide a refund or exchange.
– All items must be returned in their original condition and packaging. If products are worn or damaged in anyway, they will not be accepted and returned back to the shipper.
– The buyer is responsible for all shipping charges on returned/exchanged merchandise. All domestic exchanges will be mailed back to you for FREE.
– Items on SALE or purchased using a promotional code will only be eligible for exchange.
Cinderella of Boston
1803 CARNEGIE AVE
SANTA ANA, CA 92705
Happiness Guaranteed
We all know how hard it is to find petite shoes that look like a women’s shoe. We hope that your first purchase (or second…third…fourth) is great a experience! If for any reason you are not happy with your items you can always return them for an exchange or refund. You can always contact us with any concerns or questions at 714-899-2020 or CustServ@cinderellaofboston.com. We look forward to helping in any way we can.
