Mailing and Handling Charges
FedEx Smartpost® (Standard Domestic Mail) shipping, handling and insurance $13.00 for the first pair $1.00 for each additional pair. Allow 6-9 business days for delivery.
FedEx Ground® (Domestic Mail only) shipping, handling and insurance $15.00 for the first pair and $1.00 for each additional pair. Allow 5-7 days for delivery.
USPS Priority Mail® (HI,AK,PR and all U.S. territories) shipping, handling and insurance is $15.00 for the first pair and $2 for each additional pair. Allow 3-5 days for delivery.
FedEx 3-day service® (Domestic Mail Only) shipping, handling and insurance $22.00 for the first pair and $3.00 for each additional pair.
FedEx 2-day service® (Domestic Mail Only) shipping, handling and insurance $32.00 for the first pair and $3.00 for each additional pair.
FedEx Overnight® Service Please call customer service at 714-899-2020 for shipping quotes.
Foreign Shipment. All orders must be submitted in US funds. Rates may vary depending on destination. Actual freight will be billed on shipping. When possible we will advise prior to shipping. Customer will be responsible for all duties and taxes.
Sorry…We do not accept C.O.D.s
Returns and Exchanges
Returns/Exchanges… There is a return form on every packing slip in every package. Please fill it out completely, letting us know why you are returning the item and if you would like an exchange, the amount credited to your account or a refund. This information will help us assist you with future purchases.
You are responsible for return postage (insurance is advised), but any domestic exchange will be sent back free of charge. We do not accept CODs, and those marked “return to sender” usually do not make it back to us. If you would like you can send us an email or give us a call to request a $15 flat-rate return label.
Merchandise must be returned in the same condition received. Worn shoes will not be accepted for refund or exchange unless received defective. All sale items are returnable for exchange or store credit only. You may purchase any item with a store credit and receive a free mailing by calling 714-899-2020.
Package your items securely (in the original box if possible) and ship Parcel Post or UPS to:
Cinderella of Boston
6452A Industry Way
Westminster, CA 92683
We all know how are it is to find petite shoes that look like a women’s shoe. We hope that your first purchase (or second…third…fourth) is great a experience! If for any reason you are not happy with your items you can always return them for an exchange or refund. You can always contact us with any concerns or questions at 714-899-2020 or CustServ@cinderellaofboston.com. We look forward to helping in any way we can.